Shipping
We ship orders throughout Australia and internationally to the United Kingdom, United States, Canada, New Zealand and beyond.
All payments are processed securely using PayPal or major credit cards, so you can shop with confidence.
Shipping costs are automatically calculated at checkout based on the weight of your order and the delivery option you choose. In line with carrier requirements, item weights are rounded up to the nearest 20g.
To help cover packing materials and order processing, a small handling fee is applied to each order:
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$2.00 AUD for Australian orders
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$4.50 AUD for international orders
Estimated delivery timeframes will be shown during checkout once you select your preferred shipping method.
We take care to pack all orders securely so they arrive safely.
Returns & Refunds
If you’re not satisfied with your purchase, most new and unused items can be returned within 30 days of delivery for a full refund.
If we’ve made a mistake — such as sending the wrong item or a faulty product — we’ll cover the return shipping costs and resolve the issue as quickly as possible.
Once we receive your returned item, refunds are typically processed within 3–5 business days. Your bank or payment provider may take additional time to complete the transaction.
To start a return, simply:
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Log into your account
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View your order history
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Select Return Item(s)
If you placed your order as a guest, just contact us and we’ll assist you with the process.
You’ll receive an email confirmation once your return has been received and your refund processed.